Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Damage Assessment
We inspect every slope, flashing point, and penetration for storm damage. Hail hit counts per test square, wind lift patterns, and granule displacement, all documented with photos and measurements your adjuster will accept.
File Your Claim
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
On-Site Adjuster Visit
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Repair or Replace
Once approved, our Swansboro crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Swansboro Customers Say
"Best experience we've ever had with a home service company. On time, on budget, and the results exceeded what we expected. Truly top-notch."
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
Why Choose Swansboro Roofing & Maintenance for Storm Damage Repair?
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
Local Company, Local Reputation
24+ years in Swansboro. We're not storm chasers from out of state. We live here, work here, and back our warranties because we're not going anywhere.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.